Snapchat experienced a massive issue Thursday evening, with more than 125,000 users reporting problems on Downdetector. I tried logging into the app on my iPhone 12 Mini, and the app just crashed every time I tried to open it. Two other Verge staffers weren’t able to open the app, either.
Snap acknowledged the problem in a tweet at 6:51PM ET. “We’re aware of an issue preventing some Snapchatters from logging in,” the company said from Snapchat’s support account. “Hang tight, we are looking into it and working on a fix!” Snap reported the issue solved five hours later. Snapchat support advises users to manually update the app in the App Store if issues continue.
The outage followed a nasty bug from June where a version of the iOS Snapchat app would crash at launch. That bug was eventually fixed in an update released soon after.
As always, I highly recommend following the memes people are posting on Twitter — they should provide a fun distraction whenever Snapchat goes down.